Reed Manufacturing has been producing fine tools for worldwide professional trades since its founding, in 1896, by Carl Reed. It was purchased in 1902 by Reuben Wright with money he made selling water and hardware during the 1849 California Gold Rush, followed by successful timber businesses in Wisconsin, Michigan, and Western Pennsylvania. The company continues to be operated by his descendants: fifth generation members of the Wright family. Mark Wright and Scott Wright serve as President, Manufacturing & Product Development and President, Sales & Finance, respectively. At Reed in several roles for more than 25 years each, Mark and Scott uphold the family traditions of product innovation, highest quality pipe tools, great customer service, a cutting edge factory, and extra value to customers.
Reed celebrates its 119th year of business in 2015. From the company’s beginning, Reed associates have invented tools that continually become industry standards, including the Quick Release™ Tubing Cutter, various tools for plastic pipe, vises, plus Hinged Cutters™ and Rotary™ cutters for large diameter pipe. In addition to new tools, each year Reed makes end-user driven improvements and refinements to existing tools. The “Best Ever” designation is given to a tool whose quality, benefits, or performance has been significantly improved over all previous versions. These continuous improvements are advantages to buying Reed. “Why Reed” statements throughout our literature and website explain why that tool is superior to any other on the market. The information can be used with confidence to compare Reed products with competitive methods. 2015 brings more additions and improvements to the breadth and depth of Reed’s tool line. Recent additions include the Drill-Powered Chamfer Tools, new specialty wrenches, and LCRC4 Low Clearance Rotary Cutter for steel or cast/ductile iron pipe in small spaces. And, Reed offers improvements to long-standing Reed tools. Nearly every Reed tool is the best of its kind in the world, outlined in “Why Reed” statements, and each offers a Lifetime Warranty.
Committed to providing the best customer service in the industry, Reed's principal goal is to ship 95% of orders complete within three days. Since many inside sales people are trained with outside sales personnel, they know the tools, the industry, and the answer to just about any question. Reed's customer service staff routinely strives to expedite rush orders the day of receipt, thus helping distributors and tool-users meet their own service obligations. Reed's complete team of Reed Associates, Regional Managers, and Manufacturer's Reps works together to provide excellent service to distributors and tool-users. Questions and comments can always be directed to Reed.
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